Made-to-Order & Pre-Order Policy

At INCHES. by Gabrielle, every wig is carefully sourced and prepared to ensure the highest quality.

Made-to-Order Process

Unless otherwise stated, all wigs are made to order. This means your wig is sourced specifically for you after your order has been placed.

Supplier orders are placed every Wednesday and Saturday. Your order will be included in the next scheduled supplier order after payment has been confirmed.

Processing Time

Please allow approximately 10–20 business days for production and international shipping to South Africa.

Once your order arrives, each wig is carefully inspected, quality checked, and packaged before being dispatched to you.

Local delivery takes approximately:

2–5 business days for major cities.

5–7 business days for outlying and rural areas.

Customer Acknowledgement

By placing an order with INCHES. by Gabrielle, you acknowledge and accept the made-to-order processing time. We appreciate your patience and are committed to delivering a product that meets our quality standards.